Nokia VP: N97 taught company some tough lessons
It’s unusual for a company to publicly admit its shortcomings — particularly a company as big, proud, and resolute as Nokia generally seems to be — but an All About Symbian / Mobile Industry Review joint interview with Anssi Vanjoki, vice president of markets, at MWC last week painted a very different picture with regard to Espoo’s views on the maligned N97 . Though he says that the phone absolutely met the company’s goals for sales volume and revenue, it was a “tremendous disappointment in terms of the experience quality for the consumers and something [they] did not anticipate.” This isn’t a sob story, though: he uses the opportunity to note that they’ve completely closed the gap on software quality for the flagship device, launching new firmware first in Norway where the response has been positive
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Nokia VP: N97 taught company some tough lessons
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